About us
At TLScontact, we work with governments from around the world to provide visa and consular services on their behalf to travellers and citizens. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service.
Present in 90 countries, TLScontact operates 150 Visa Application Centres on behalf of governments from around the world, handling 4 million visa applications every year.
TLScontact is part of Teleperformance Group, the global leader in customer experience management.
Our mission
We provide innovative visa processing, consular and travel support services that deliver outstanding citizen experiences, while ensuring that the issuing nation’s security requirements and regulations are met.
Our Executives
Simon Yoxon-Grant
Chief Executive Officer
Cécile Falchier
Chief Financial Officer
Gabriele Piva
Chief Operating Officer
Our history
TLScontact has experienced strong growth since its beginnings in Beijing in the early 2000s. We first worked with the French Embassy to provide internet hosting services, before moving into visa processing. Since that point, we have become a truly international organisation, providing visa and consular services on behalf of governments from around the world, to citizens in 90 countries.
Interested in joining our team ?
Careers