Security & integrity

In an era of increasing cyber threats, misinformation, and growing public concern over potential misuse of personal data, protecting sensitive information is more critical than ever. As a partner to governments for the delivery of secure, tech-driven administrative services, data privacy and information security are at the heart of what we do. Every layer of our processes and infrastructure is designed to support secure data management and safeguard public trust in increasingly digitalised administrative procedures.

Certified under ISO/IEC 27001 (Information Security Management) and ISO/IEC 27701 (Privacy Information Management) by the British Standards Institute, we help government partners meet national and cross-border data obligations, while maintaining user trust and data sovereignty. We ensure secure data handling through compliance with the General Data Protection Regulation (GDPR), Binding Corporate Rules (BCRs), and sovereign cloud principles. 

Our digital infrastructure is built for resilience and trust. As an ISO/IEC 27017 certified organisation, we implement internationally recognised cloud‑specific security controls that protect against unauthorised access, data loss, and system breaches. We hold the Cyber Essentials Plus certification, backed by the UK’s National Cyber Security Centre, and we have an industry-leading BitSight Security Rating, demonstrating our strong commitment to maintaining the highest possible cyber security controls.

Our operations are certified ISO 37001 (Anti-Bribery Management) and ISO 37301 (Compliance Management). Employees undergo rigorous vetting, mandatory ethics and compliance training, and operate under strict role-based access protocols. These safeguards, reinforced by a binding code of conduct and whistleblowing mechanisms, ensure ethical conduct, regulatory compliance, and secure handling of sensitive data at every level.