Our history
FROM TELESMART TO TLSCONTACT
TLScontact started out as Telesmart, providing internet hosting services to the French Embassy in China. As the Embassy faced the new challenge of processing an increasing number of visas for Chinese tourists wanting to visit France, Telesmart became TLScontact, harnessing its technological know-how to develop an end-to-end solution for visa application management.
We opened our first visa application centre in 2007, in Beijing, before creating new French visa application centres across China over the following 5 years. In parallel, we gradually expanded westwards, opening centres on behalf of the French government and other countries from the Schengen Area, in the Maghreb and the Middle East.
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TLSCONTACT BECOMES PART OF TP
In 2013, TLScontact became a wholly owned subsidiary of TP, the global leader in digital business services and customer experience management. This gave us additional scale, helped us to enhance our digital and data security capabilities and allowed us to benefit from the Group’s unmatched customer service expertise.
CONTINUOUS INTERNATIONAL EXPANSION
From 2014 onwards, TLScontact expanded its presence across Europe, Central Asia and Sub-Saharan Africa, with new local and regional contracts for a number of different government clients. Today, we operate over 140 visa application centres on four continents.
As the world evolves, our core visa processing service evolves with it and today we apply our expertise to a wide range of government and citizen services. Advancing technology enhances and optimises the services we deliver and enables us to continue developing the solutions our government clients can expect from us tomorrow.
2007
First visa application centre opens in Beijing
2008
First visa application centre opens outside China, in Algeria
2013
TLScontact becomes a wholly owned subsidiary of TP
2014
New centres open across Europe, Central Asia and Sub-Saharan Africa
2025
First visa application centre opens in North America
