Community
The Community pillar reflects TLScontact’s unwavering resolve to create a positive impact in the communities where we operate. Our philanthropic initiatives extend beyond monetary contributions and include in-kind donations and Corporate Volunteering programmes such as Citizen of the Planet and Citizen of the World. By engaging with local communities, we aspire to foster a spirit of collaboration and shared progress.
CSR Ambassadors
This is very much a collective effort, involving a dedicated network of CSR Ambassadors across our organisation. Selected from our local teams, these Ambassadors work closely with our Head of CSR to identify and support critical local causes that would fulfil their local communities’ needs. This grass-roots approach helps to ensure that our CSR efforts meet local needs, while also aligning with our group CSR strategy.
We have established clear and transparent procedures for making donations to appropriate causes. Our aim is to ensure that our contributions are channelled effectively and responsibly.
Highlight of our initiatives
Post-earthquake support
Syria & Turkey
Post-earthquake support
Syria & Turkey
In collaboration with the Red Cross and Red Crescent Societies (Syria and Turkey):
We provided emergency support for those affected by the terrible earthquakes in Syria and Turkey in February 2023, partnering with the Red Cross and Red Crescent organisations to provide a company donation. We also put in place a Give Star digital giving platform in partnership with the British Red Cross, to allow staff members to make individual donations.
In-kind donations to underprivileged children
South Africa
In-kind donations to underprivileged children
South Africa
In collaboration with the Ladles of Love (South Africa):
We are proud to support organisations like Ladles of Love in South Africa, a charitable organisation dedicated to feeding children in Early Childhood Development (ECD) centres, to give back to our community. Our teams in South Africa have contributed to a range of charitable activities, from donating food and clothes to helping with the packing and distribution.
Environmental volunteering initiatives
Belarus, Lebanon & China
Environmental volunteering initiatives
Belarus, Lebanon & China
Volunteering activities organised by our local CSR ambassadors:
Our global volunteering initiatives focus on bringing positive change and cleaner spaces to communities. In Lebanon, our CSR Ambassadors organised a beach clean-up, in Belarus, a tree planting activity, and in China a cleaning day on Cherry Mountain.
Support for the educational initiative Wallah We Can
Tunisia
Support for the educational initiative Wallah We Can
Tunisia
In collaboration with the Wallah We Can (Tunisia):
We believe in the power of education and actively support initiatives like Wallah We Can to improve access to quality education in Tunisia. We have been supporting Wallah We Can since 2022, helping to finance the refurbishment of a large school canteen, and we have supported after-school activities and clubs for young boys and girls in languages, media & communications and sport, namely football, in the town of Makthar.
School stationery donations
Kazakhstan
School stationery donations
Kazakhstan
In collaboration with the Kind People Club (Kazakhstan):
Our teams in Astana and Almaty, Kazakhstan, came together to donate school stationery to underprivileged children, including backpacks, copybooks, pencils, markers, etc. Recognising the importance of education and understanding the challenges that many children in the community face, the teams set out to ensure that they could begin their school year with all the necessary tools for success.
