Following the second global survey organised by our parent company Teleperformance, TLScontact has achieved Great Place To Work® certification in 34 countries, representing 80% of our workforce. These results take us one step further towards our ambition of achieving Great Place To Work® certification in all eligible locations worldwide.
This year’s Great Place To Work® survey took place in June, with 300,000 employees from the Teleperformance group and its subsidiaries invited to take part. Once again, participation from TLScontact employees was particularly strong, with a response rate of 84%, up from 80% in 2021.
TLScontact achieved Great Place To Work® certification in 34 countries, out of a total of 37 eligible locations this year. These countries are as follows:
Albania, Algeria, Belarus, Belgium, Bosnia, China, Czech Republic, Denmark, Egypt, France, Gabon, Germany, Ghana, Indonesia, Ireland, Italy, Jordan, Kazakhstan, Kosovo, Lebanon, Morocco, the Netherlands, Nigeria, North Macedonia, Poland, Serbia, Spain, Switzerland, Thailand, Tunisia, Turkey, the United Kingdom, Uzbekistan and Vietnam.
These certifications, which represent a significant improvement on last year’s total of 22 countries, cover 80% of our workforce.
Our CEO Simon Yoxon-Grant commented:
“These are fantastic results, that demonstrate strong employee engagement across our organisation and illustrate the supportive, inclusive culture that we are building at TLScontact. Our success as a company depends on the contribution and commitment of each and every one of our employees. Building a genuinely great workplace, where all employees can thrive, is an essential part of that. Our ambition is to achieve Great Place To Work certification in all eligible locations worldwide, covering 90% of our workforce. Today’s results take us one step closer to that goal.”
Great Place To Work® Survey: measuring trust, pride and camaraderie
According to Great Place To Work® research, representing more than 12 million employees annually, in over 90 countries, the key factors that define a great workplace are employees’ trust in management, their pride in what they do and the quality of their relations with their colleagues. The Great Place To Work® Trust Index Survey™ includes 60 questions on these key topics, organised around five dimensions: credibility, respect, fairness, pride and camaraderie.
For more information, visit: https://www.greatplacetowork.com/