TLScontact has reached a new milestone, improving its Great Place To Work® results for the third year running. This year, we achieved Great Place To Work® certification in 47 countries, now covering 96% of our workforce.
In June 2023, over 360,000 employees from our parent company Teleperformance and its subsidiaries were invited to take part in this year’s Great Place To Work® survey. Participation from TLScontact employees was particularly strong, with a response rate of 93%, up from 84% in 2022.
TLScontact achieved Great Place To Work® certification in 47 countries, out of a total of 49 eligible locations. The following countries were Great Place To Work® certified this year:
Albania, Algeria, Armenia, Belarus, Belgium, Bosnia, Cameroon, China, Czech Republic, Denmark, Egypt, France, Gabon, Germany, Ghana, Greece, Indonesia, Ireland, Italy, Jordan, Kazakhstan, Kenya, Kosovo, Lebanon, Lithuania, Madagascar, Morocco, Netherlands, Nigeria, North Macedonia, Poland, Portugal, Romania, Rwanda, Senegal, Serbia, South Africa, Spain, Sweden, Switzerland, Thailand, Tunisia, Turkey, United Arab Emirates, Uganda, United Kingdom, Vietnam.
This is the third year in a row that we have run the Great Place To Work® survey, as part of a group-wide initiative organised by Teleperformance. These results represent a significant improvement on our 2021 and 2022 results, when we achieved Great Place To Work® certification in 22 and 34 countries respectively.
Commenting on the certifications, Simon Yoxon-Grant, CEO said:
“These results are a further illustration of the positive, inclusive culture that we have created at TLScontact. As an organisation, we are committed to creating a safe environment for all our employees, where they feel valued and supported, allowing us all to succeed, both individually and as a group. I am proud of what we are building together and thank our teams around the world for this vote of confidence. I also want to congratulate them for their commitment to our company and to the government clients and visa customers we serve.”
Great Place to Work® is the global authority on workplace culture and employee experience. Its Trust Index Survey™ asks people to rate their employer in five key areas: credibility, respect, fairness, pride and camaraderie.
To learn more, visit the Great Place To Work® website.