START YOUR VISA JOURNEY
⚠ You’re travelling to a Schengen country. Please be aware that compliant Travel insurance is mandatory for your visa application. Buy now to secure your future trip, including Covid-19 coverage.
Secure your next trip with travel medical insurance that includes Covid-19 coverage. Buy now the best offer that meets your needs.
If you are applying for a visa to one of our client countries, you might have questions about the different steps to complete and about TLScontact’s role. Below, we take you step-by-step through the process.
At TLScontact, we provide information on the application process, manage document submission and carry out biometric enrolment on behalf of our government clients. Once the government visa authority has made a decision on your application, we then inform you when your passport is ready for collection.
GET THE RIGHT
VISA INFORMATION
If you’re not sure which type of visa you need, or whether you’re eligible for a particular visa, you will find a range of helpful information and tips on the Travelisa website. Alongside simple-to-understand visa information, you’ll also be able to access free destination guides, trip planning tools and a range of services to help make your trip as smooth and stress-free as possible.
ADDITIONAL SERVICES
Throughout the visa journey, we offer a range of additional services to meet different customer needs for convenience, comfort, or additional reassurance.
Discover some of our best-selling services below.
Please note that the availability of these services depends on the particular TLScontact centre where you submit your visa application.
Premium Lounge
Benefit from a more personalised experience.
Premium Lounge
Benefit from a more personalised experience.
Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues.
You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents.
Express Courier Return
Get your passport returned directly to you.
Express Courier Return
Get your passport returned directly to you.
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. As soon as your passport can be returned to you, we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
*In certain locations this is limited to within the country in which you applied.
Apply Anywhere
Can’t come to our centre? We’ll come to you!
Apply Anywhere
Can’t come to our centre? We’ll come to you!
If you are organising travel for yourself, a group, a company, as a family, or if you simply live a long way from our visa application centre, we can simplify the visa application process by bringing it straight to your door.
Our specialist agents can travel to the location of your choice and assist you from document submission right through to biometric enrolment.
PRIME TIME APPOINTMENT
Come to our centre outside standard opening hours.
PRIME TIME APPOINTMENT
Come to our centre outside standard opening hours.
Coming to our centre during our opening hours may be complicated for you. With our Prime Time Appointment service, we offer you a more suitable time to fit your schedule. Depending on the centre, it can be early morning, later in the afternoon or on Saturdays.
KEEP MY PASSPORT*
Keep your passport with you while you are waiting for your visa decision.
KEEP MY PASSPORT*
Keep your passport with you while you are waiting for your visa decision.
With this service, you have the security and reassurance of knowing that you have your passport with you if you need it. When a decision has been made on your visa application, you will be asked to submit your passport to TLScontact, for your visa to be added.
*Service available for UK visa applications only.
TRAVEL MEDICAL INSURANCE
Enjoy peace of mind and guarantee your safety during your next trip by getting the right travel medical insurance that includes coverage for COVID-19 treatment.
Don’t let any unforeseen event ruin your trip and get full coverage with TLScontact partner Insurte, a registered Insurance Broker that provides compliant, cost effective solutions from leading international insurers.
For Schengen visa applications, travel Insurance is mandatory and must comply with the regulations of the European Union.