START YOUR VISA JOURNEY

If you are applying for a visa to one of our client countries, you might have questions about the different steps to complete and about TLScontact’s role. Below, we take you step-by-step through the process.

At TLScontact, we provide information on the application process, manage document submission and carry out biometric enrolment on behalf of our government clients. Once the government visa authority has made a decision on your application, we then inform you when your passport is ready for collection.

UPGRADE YOUR EXPERIENCE

Throughout the visa journey, we offer a range of additional services to meet different customer needs for convenience, comfort, or additional reassurance.

Discover some of our best-selling services below.
Please note that the availability of these services depends on the particular TLScontact centre where you submit your visa application.

Premium Lounge

Benefit from a more personalised experience.

Premium Lounge

Benefit from a more personalised experience.

Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues.

You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents.

Express Courier Return

Get your passport returned directly to you.

Express Courier Return

Get your passport returned directly to you.

Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. As soon as your passport can be returned to you, we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.

*In certain locations this is limited to within the country in which you applied.

Apply Anywhere

Can’t come to our centre? We’ll come to you!

Apply Anywhere

Can’t come to our centre? We’ll come to you!

If you are organising travel for yourself, a group, a company, as a family, or if you simply live a long way from our visa application centre, we can simplify the visa application process by bringing it straight to your door.

Our specialist agents can travel to the location of your choice and assist you from document submission right through to biometric enrolment.

PRIME TIME APPOINTMENT

Come to our centre outside standard opening hours.

PRIME TIME APPOINTMENT

Come to our centre outside standard opening hours.

Coming to our centre during our opening hours may be complicated for you. With our Prime Time Appointment service, we offer you a more suitable time to fit your schedule. Depending on the centre, it can be early morning, later in the afternoon or on Saturdays.

KEEP MY PASSPORT*

Keep your passport with you while you are waiting for your visa decision.

KEEP MY PASSPORT*

Keep your passport with you while you are waiting for your visa decision.

With this service, you have the security and reassurance of knowing that you have your passport with you if you need it. When a decision has been made on your visa application, you will be asked to submit your passport to TLScontact, for your visa to be added.  

*Service available for UK visa applications only.

Previous
Next

TRAVEL WITH PEACE OF MIND

With the right travel insurance, you will be ready for any eventuality during your trip. Travel insurance is mandatory for Schengen visa applications and, wherever you are travelling, provides the best protection against any unforeseen events. TLScontact partner with Insurté, a registered Insurance Broker that provides compliant, cost-effective travel insurance from leading international companies.

GET A QUOTE GET A QUOTE

        YOUR JOURNEY STARTS HERE