Consult our COVID-19 updates page to get the latest information on which of our Visa Application Centres are open or closed due to the pandemic.

Corporate Social Responsibility

Our CSR vision

At TLScontact, we provide innovative visa processing, consular and travel support services, with the aim of making international travel safe and easy for both governments and citizens. Our business is all about supporting people: our government clients, the travellers and citizens who use our services, our employees and the broader communities within which we operate. Seeking to make a positive social and environmental contribution to today’s increasingly digitalised, interconnected world, we combine the intelligent use of technology and secure processing expertise with the key ingredient in all human interactions, empathy. It underpins everything we do. 




“Travel and tourism make a huge contribution to the world economy, representing over 10% of global GDP prior to the Covid-19 pandemic and millions of jobs. Travel can be genuinely life-changing for those concerned and offer countless benefits to destination countries and their communities. 



Our CSR commitments are structured around the three main pillars that we consider as essential elements for our long-term development. We aim to be a preferred employer and create the best environment for our employees to work and grow. We want to be a trusted partner for our government clients across the world, working to the highest ethical, security and customer service standards. We also want to be a force for good, sensitive to the development of the communities in which we operate and to our broader environmental responsibility.