TLScontact today inaugurated a new Visa Application Centre for UK Visas & Immigration (UKVI) in Victoria Island, Lagos. This new centre complements bigger locations for UKVI in Ikeja, Lagos and in the Nigerian capital Abuja and enhances the services available to TLScontact visa applicants in Nigeria.
TLScontact organised a ceremony to mark the opening of its new Victoria Island Visa Application Centre, in the business district of Lagos, Nigeria. We were honoured by the presence of a number of high-profile attendees, including the British Deputy High Commissioner to Nigeria and the French Consul. They were welcomed by the TLScontact Country Manager for Nigeria, Pascal Perus and Zone Manager for Sub-Saharan Africa, Christophe Deherre. The event was an opportunity to show guests around the new premises and present the digital journey that we have developed for UK visa applicants, to allow them to book their visa appointment and reserve additional services online, in a few quick steps.
Commenting at the event, Christophe Deherre said:
“We are delighted to inaugurate this new facility for our UK visa applicants in Lagos. This is further demonstration of our commitment to Nigeria, where we already have a strong presence. We are continuing to invest in this important market, with further upgrades planned at our centres in both Ikeja and Abuja. This will allow us to better represent our client UK Visas & Immigration in Nigeria and to offer an improved customer experience to our Nigerian visa applicants.”Christope Deherre – Zone Manager Sub-Saharan Africa
Services adapted to customer needs
The Victoria Island centre was designed to cater for applicants in the business district of Lagos, with stand-up counters for those who have opted to self-scan the supporting documents for their visa application via the TLScontact eSolo online scanning platform. The centre also boasts an attractive new Premium Lounge for those applicants seeking more personalised assistance. A number of additional services are offered, including:
Express Courier Return
For applicants who do not wish to return to the centre to pick up their passport once their visa decision has been made.
Keep My Passport
For visa applicants who need to keep their passport with them during their application process, to allow them to continue travelling while they are waiting for their UK visa decision.
Prime Time Appointment
For applicants unable to attend their visa appointment during standard business hours.